Eligibility for returns
To be eligible for a return, your item must meet the following conditions:
Items must be unused and in the same condition that you received them.
Items must be in their original packaging with all tags still attached.
You must have the receipt or other proof of purchase.
The item is not a final sale or non-returnable product (see exceptions below).
Exceptions for non-returnable items
The following items are not eligible for returns or exchanges:
Final Sale Items: All discounted items are final sale and cannot be returned or exchanged.
Perishable Goods: Items like food, flowers, or other perishable products cannot be returned.
Personalized/Customized Items: Products that are custom-made or personalized for you cannot be returned unless they are defective.
Personal Care and Hygiene Items: For sanitary reasons, we do not accept returns on personal care products, cosmetics, swimwear, or lingerie.
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